Floriani Commercial Policies

WHAT ARE THE REQUIREMENTS TO BE A COMMERCIAL CUSTOMER?
In order to qualify as a Commercial Embroiderer, you must operate a for profit embroidery business. Do you have a yellow page listing for your business? Do you have a Business Permit? Do you have a Sales Tax Number? What type of commercial equipment is in your shop? You must be able to list Commercial Vendors you are currently buying from and the name of the company you purchased your commercial equipment from.

HOW DO I BECOME A COMMERCIAL CUSTOMER?
To become a commercial customer, please click on the " Commercial Application" button. Fill out all the information. Be sure to include the best number to contact you at in the Contact Info section, in case we have additional questions. Please be sure to answer all fields accurately.
In order to complete your request and approve your account you must email or fax a copy of your tax certificate to (865) 549-5116
We will do our best to approve your application within 1 business day of receiving your fax. Once you have been approved, you will receive an email from us letting you know.

WHAT PAYMENTS DO YOU ACCEPT? WHY DOES MY STATEMENT NOT MENTION FLORIANI COMMERCIAL?
We accept Visa, Master Card, American Express & Discover.
You will note a charge on your credit card statement from:
RNK Distributing
2562 Western Ave
Knoxville, TN 37921

ARE THERE ANY ORDER MINIMUMS?
Yes, there is an opening order minimum of $100. This is for first orders from first time customers only.
For all orders following a first-time order there is $35 dollar minimum order.

WHEN WILL MY ORDER BE SHIPPED?
We do our best to ship orders within 24 - 48 after the order is placed.  For backordered items in your order we will contact you with the details within that time period.